The Hosted Login v2 resetPassword Screen

ImportantIdentity Cloud's 2FA feature is currently in Limited Availability. Please contact your Akamai representative as usage of 2FA features must be approved during Limited Availability. If you're looking for the Hosted Login v1 version of this screen, click here.


The resetPassword screen appears after a user clicks a link in a reset password email. To reset their password, the user must enter a new password in the Desired Password and Confirm Password fields; as you might expect, those two fields must match exactly:

If the passwords do match and the user clicks Update Password, his or her password will be changed and the resetPasswordSuccess screen is displayed. After a few seconds, that screen is replaced by the visitingMessage screen.

Reset Password Screen Flow

The following graphic shows how the resetPasswordCodeExchange screen fits into the Reset Password flow.

The resetPassword Screen : Technical Documentation