Release Notes

Following are the latest release notes for the Akamai Identity Cloud:


06-27-2022

From August 1st through August 9, 2022, the Identity Cloud Engineering team will be performing major updates to databases that store the end user profiles.  These updates will require 30 to 60 minutes of downtime depending on the complexity of performing the upgrade. For more information please see Major upgrade scheduled for August 1-9, 2022.

  • When: August 1-9, 2022
  • What: The Identity Cloud databases that store end user profile records will be upgraded to a newer major version of PostgreSQL.  This upgrade will take the database offline for 30 to 60 minutes.  During this upgrade, end users will not be able to register or login, and customers will not be able to access records via the API.
  • Duration/Impact: Each database upgrade is expected to take 30-60 minutes. See the upgrade schedule for more information on when upgrades will take place in each Identity Cloud region.


05-04-2022

The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 04 MAY 2022 starting at 17:00 UTC and lasting for ~4 hours.  The service will remain operational during this period with no disruptions expected for any AIC service.

  • When: 04 MAY 2022, 17:00 UTC
  • What: The Registration Service (CaptureUI) will be updated to support silent merging of accounts for custom providers.  Silent merge is an opt-in feature in which an account merge occurs without prompting the end user to re-authenticate.  Currently, Identity Cloud keeps a list of built-in providers that are allowed to silently merge. If a customer wants to enable Silent Merge for one of the allowed providers, they need to set up a Capture client setting called "silent_merge". Currently, this does not apply to custom providers, but once this release is completed, that same setting will work for custom providers.
  • Component Area(s)*: Hosted Login, OpenID Connect
  • Duration/Impact: The service will remain operational during this period with no disruptions expected for any AIC service.

* Component Area(s). The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.

If you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


04-28-2022

The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 04 MAY 2022 starting at 17:00 UTC and lasting for ~4 hours.  The service will remain operational during this period with no disruptions expected for any AIC service.

The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 28 APRIL 2022 starting at 17:00 UTC and lasting for ~4 hours.  The service will remain operational during this period with no disruptions expected for any AIC service.

  • When: 28 APRIL 2022, 17:00 UTC
  • What: The Authentication Service will be updated to deliver unhinted prompt=none authentication bypass. The service will also undergo a number of maintenance changes for dependency cleanup and better handling of token revocation error responses.
  • Component Area(s)*: Hosted Login, OpenID Connect
  • Duration/Impact: The service will remain operational during this period with no disruptions expected for any AIC service.

* Component Area(s). The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.

If you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


04-21-2022

The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 21 APRIL 2022 starting at 17:00 UTC and lasting for ~4 hours.  The service will remain operational during this period with no disruptions expected for any AIC service.

  • When: 21 APRIL 2022, 17:00 UTC
  • What: The Hosted Login and Social Authentication Services will be updated to address a series of maintenance improvements and dependency updates.  In addition, the Social Authentication Gateway will be updated in China to route traffic from a legacy service to the new settings load endpoint introduced as part of last week's Customer Configuration Service release.
  • Component Area(s)*: Hosted Login, Social Authentication
  • Duration/Impact: The service will remain operational during this period with no disruptions expected for any AIC service.

* Component Area(s). The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.

If you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


04-14-2022

The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 14 APRIL 2022 starting at 17:00 UTC and lasting for ~4 hours.  The service will remain operational during this period with no disruptions expected for any AIC service.

  • When: 14 APRIL 2022, 17:00 UTC
  • What: The customer configuration service will undergo a minor change to introduce a settings load endpoint for future use in China.  In addition, the registration service will be updated to address an issue where previously deleting a plural attribute of an entity type prevents the entity type from being deleted.
  • Component Area(s)*: Configuration-Legacy Clients and Settings, Registration
  • Duration/Impact: The service will remain operational during this period with no disruptions expected for any AIC service.

* Component Area(s). The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.

If you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


03-24-2022

The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 24 MARCH 2022 starting at 17:00 UTC and lasting for ~4 hours.  The service will remain operational during this period with no disruptions expected for any AIC service.

  • When: 24 MARCH 2022, 17:00 UTC
  • What: The Customer Configuration Service will undergo a number of minor maintenance changes and dependency updates.
  • Component Area(s)*: Configuration - OIDC Clients & Policies
  • Duration/Impact: The service will remain operational during this period with no disruptions expected for any AIC service.

* Component Area(s). The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.

If you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


03-17-2022

The Akamai Identity Cloud (AIC) service will undergo an AWS required security maintenance update on 17 MARCH 2022.  Updates will be completed in about 1 hour and will be applied during low traffic periods for each impacted region.  There are no functional changes needing customer action, but two small windows of downtime (~1 min each) will be required.  The updates will be applied at the following times:

  • When: 17 MARCH 2022, 09:00 UTC (Canada region)
  • When: 17 MARCH 2022, 15:00 UTC (Australia region)
  • When: 17 MARCH 2022, 17:00 UTC (Singapore region)
  • When: 17 MARCH 2022, 19:00 UTC (Japan region)

  • What: The Akamai Identity Cloud is performing an AWS required security maintenance upgrade to a series of supported databases.  The maintenance activity is expected to last one (1) hour with two (2) small periods of downtime lasting approximately one (1) minute each.
  • Component Area(s)*: OpenID Connect, Hosted Login, Social Authentication, Registration, Entity, Legacy OAuth
  • Duration/Impact: During the downtime periods, the core services for Authentication and Registration will be offline.  Previously authenticated users will not be impacted.  End users who attempt to Register or Authenticate during the actual downtime may need to retry depending on timing. 

In addition, the Akamai Identity Cloud (AIC) service will undergo a maintenance update on 17 MARCH 2022 starting at 17:00 UTC and lasting for ~4 hours.  The service will remain operational during this period with no disruptions expected for any AIC service.

  • When: 17 MARCH 2022, 17:00 UTC
  • What: The Registration Service will be updated to address an issue where previously deleting a plural attribute of an entity type prevents the entity type from being deleted.
  • Component Area(s)*: Registration
  • Duration/Impact: The service will remain operational during this period with no disruptions expected for any AIC service.

* Component Area(s). The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.

If you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


03-09-2022

The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 09 MARCH 2022 starting at 17:00 UTC and lasting for ~4 hours.  The service will remain operational during this period with no disruptions expected for any AIC service.

  • When: 09 MARCH 2022, 17:00 UTC
  • What: The Hosted Login Service will be updated to revoke all known capture tokens on logout.  In addition, the Hosted Login and Customer Configuration services will undergo dependency updates and improvements for future functionality.
  • Component Area(s)*: Hosted Login, Configuration - OIDC Clients & Policies
  • Duration/Impact: The service will remain operational during this period with no disruptions expected for any AIC service.

* Component Area(s). The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.

If you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


03-03-2022

The Akamai Identity Cloud (AIC) service will undergo an infrastructure maintenance update on 03 MARCH 2022 starting at 09:00 UTC and lasting for ~2 hours.  The updates will be made in the US, EU and Japan regions.  The service will remain operational during this period with no disruptions expected for any AIC service.

  • When: 03 MARCH 2022, 09:00 UTC
  • What: A DNS networking change will be applied to increase performance and prevent latency.  This update will include a change at the network layer and will not cause any downtime or disruptions to traffic.
  • Component Area(s)*: All
  • Duration/Impact: The service will remain operational during this period with no disruptions expected for any AIC service.

* Component Area(s). The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.

If you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


02-24-2022

The Akamai Identity Cloud (AIC) service will undergo a software maintenance update on 24 FEBRUARY 2022 starting at 17:00 UTC.  The service will remain operational during this period with no disruptions expected for any AIC service.

  • When: 24 FEBRUARY 2022, 17:00 UTC
  • What: The Tokens service will undergo a maintenance release to update dependencies and improve how service responds to Authentication Service on an attempt to revoke a platform generated id token.
  • Component Area(s)*: OpenID Connect, Hosted Login
  • Duration/Impact: The service will remain operational during this period with no disruptions expected for any AIC service.

* Component Area(s). The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.

If you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


02-17-2022

The Akamai Identity Cloud (AIC) service will have several infrastructure maintenance updates applied on 17 FEBRUARY 2022 starting at 09:00 UTC and ending at 17:00 UTC.  All updates will be applied without traffic or service interruptions.  However, the last update, scheduled for 16:00 UTC, is specific to the Singapore region and will include a small window of downtime, possibly a few seconds.  Users logging in during this time period may experience a brief error and will need to retry their authentication if so.  

  • When: 17 FEBRUARY 2022, 09:00 UTC
  • What: During the infrastructure maintenance event, a series of operational updates will be applied to the Identity Cloud platform:
    • The SMS integration with our 3rd party vendor for sending SMS messages will be updated to support additional phone numbers which have been recently allocated to carriers.
    • A DNS networking change will be applied to increase performance and prevent latency.  This change will not cause any downtime or disruptions to traffic.
    • A change to the minimum version of acceptable TLS will be applied.  Going forward, TLS 1.2 or above will be the only versions supported.  This change is strictly related to Social Authentication and has been thoroughly vetted over several months in order ensure this change does not break any customers.
    • The Hosted Login Service, in the Singapore region only, will undergo maintenance to increase the size of its internal storage.  The increase in storage will cause a short, ~30 sec downtime, which may cause end users to re-attempt authentication if they were authenticating at that exact time.  End users returning to the site will not be impacted, only registration and authentication may see the need to retry.
  • Component Area(s)*: Hosted Login, Registration, Social Authentication
  • Duration/Impact: All updates will be applied without traffic or service interruptions.  However, the last update, scheduled for 16:00 UTC, is specific to the Singapore region and will include a small window of downtime, possibly a few seconds.  Users logging in during this time period may experience a brief error and will need to retry their authentication if so.

In addition, the Akamai Identity Cloud (AIC) service will undergo a software maintenance update on 17 FEBRUARY 2022 starting at 17:00 UTC.  The service will remain operational during this period with no disruptions expected for any AIC service.

  • When: 17 FEBRUARY 2022, 17:00 UTC
  • What: The Authentication Service will undergo a patch to address a defect introduced in the Jan 20th release where in some cases a custom claim value is returned as a string instead of a number.
  • Component Area(s)*: OpenID Connect
  • Duration/Impact: The service will remain operational during this period with no disruptions expected for any AIC service.

* Component Area(s). The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.

If you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


02-10-2022

The Akamai Identity Cloud (AIC) service will undergo an emergency maintenance update on 10 FEBRUARY 2022 starting at 00:00 UTC.  Updates will be completed in about 60 seconds and will only impact the European data region.  There are no functional changes needing customer action, but a small window of downtime will be required.

In addition, the Akamai Identity Cloud (AIC) service will undergo a maintenance update on 10 FEBRUARY 2022 starting at 17:00 UTC.  The service will remain operational during this period with no disruptions expected for any AIC service.

  • When: 10 FEBRUARY 2022, 00:00 UTC
  • What: The Akamai Identity Cloud is performing an emergency restart of several services due to an immediate AWS infrastructure health event.  The emergency restart is expected to last 60 seconds during which time core services for Authentication and Registration will be offline.  When complete, users may need to reauthenticate to re-enable their session.  We apologize for such short notice and strive to minimize any impact to the availability of the Identity Cloud while complying with AWS emergency infrastructure updates.
  • Component Area(s)*: OpenID Connect, Hosted Login, Registration
  • Duration/Impact: During the 60 second maintenance window, core services for Authentication and Registration will be offline.

  • When: 10 FEBRUARY 2022, 17:00 UTC
  • What: The Hosted Login Service will be updated to introduce error hinting (an ID token can be crafted such that it contains the errors necessary to fail a login back to the RP correctly).  In addition, the OIDC Playground will have a maintenance release to update dependency libraries and remove two unused demos (custom-login-page and embedded-login-form).
  • Component Area(s)*: OpenID Connect, Hosted Login
  • Duration/Impact: The service will remain operational during this period with no disruptions expected for any AIC service.

* Component Area(s). The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.

If you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


02-03-2022

The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 03 FEBRUARY 2022 starting at 17:00 UTC.  The service will remain operational during this period with no disruptions expected for any AIC service.

  • When: 03 FEBRUARY 2022, 17:00 UTC
  • What: The Hosted Login Service will undergo a series of maintenance and dependency updates in preparation for future capabilities, which will be announced when they are available for release.  In addition, maintenance changes will update entity.create and entity.update endpoints to return an "invalid password attribute" error when password history is exceeded (previous behavior was to silently ignore the value).
  • Component Area(s)*: Hosted Login, Registration
  • Duration/Impact: The service will remain operational during this period with no disruptions expected for any AIC service.

* Component Area(s). The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.

If you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


01-26-2022

The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 26 JANUARY 2022 starting at 17:00 UTC.  The service will remain operational during this period with no disruptions expected for any AIC service.

  • When: 26 JANUARY 2022, 17:00 UTC
  • What: The Customer Configuration Service will undergo a number of maintenance changes to update its key-value store.  In addition, the Console API Service will be updated to a more modern build approach as well as applied security updates.
  • Component Area(s)*: Configuration-Legacy Clients and Settings, Console
  • Duration/Impact: The service will remain operational during this period with no disruptions expected for any AIC service.

* Component Area(s). The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.

If you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


01-20-2022

The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 20 JANUARY 2022 starting at 17:00 UTC.  The service will remain operational during this period with no disruptions expected for any AIC service.

  • When: 20 JANUARY 2022, 17:00 UTC
  • What: The Authentication will undergo a number of maintenance changes for security and improved performance.
  • Component Area(s)*: Hosted Login, OpenID Connect
  • Duration/Impact: The service will remain operational during this period with no disruptions expected for any AIC service.

* Component Area(s). The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.

If you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


01-13-2022

The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 13 JANUARY 2022 starting at 17:00 UTC.  The core login and registration services will remain operational during this period, but there will be a small window (10 minutes) where the Social Login Configuration service will be unavailable.

  • When: 13 JANUARY 2022, 17:00 UTC
  • What: Several planned updates this release for the Registration, Authentication and Social Login Configuration services:
    • The Registration Service will be updated with an internal token revocation endpoint for the platform to leverage.  Additional maintenance changes will update the entity.create and entity.update endpoints so they return an "invalid password attribute" error when the password history attribute is included (previous behavior was to silently ignore the value). The release will also address an edge case for an incorrect entity.create error reported when using direct_access clients.
    • The Authentication Service will undergo a number of maintenance changes for dependency cleanup, minor changes to address OIDC Flow Certification, and additional changes to prepare for session checking.
    • The Identity Cloud team will be applying a series of mandatory security updates to the database associated with the Social Login Configuration Dashboard.  The maintenance is expected to take less than 10 minutes, but will require a small window of downtime.  During the maintenance window, Akamai customers will be unable to access the social login configuration.  No other services will be impacted, and no customer action is required.
  • Component Area(s)*: Registration, OpenID Connect, Social Login Configuration
  • Duration/Impact: The Registration and Authentication services will remain operational during the maintenance update, but there will be a small window of downtime (10 minutes) during the Social Login Dashboard service maintenance window.

* Component Area(s). The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.

If you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


01-04-2022

The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 04 JANUARY 2022 starting at 9:00 UTC.  The core login and registration services will remain operational during this period, but there will be a small window of delayed event delivery for the Identity Cloud Webhook Event Delivery system.  All events will be preserved and delivered once the maintenance is complete.

  • When: 04 JANUARY 2022, 9:00 UTC
  • What: The Identity Cloud team will be applying a series of mandatory security updates to the database associated with the Identity Cloud Webhook Event Delivery system.  During the maintenance window, you may experience a delay in event delivery, but all events will be preserved and delivered once the maintenance is complete.  No other services will be impacted, and no customer action is required.
  • Component Area(s)*: Webhooks v3
  • Duration/Impact: The maintenance is expected to take less than 10 minutes, but will require a small window (1 minute) of downtime.

* Component Area(s). The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.

If you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


12-16-2021

The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 16 DECEMBER 2021 starting at 17:00 UTC.  The service will remain operational during this period with no disruptions expected for any AIC service.

  • When: 16 DECEMBER 2021, 17:00 UTC
  • What: The Hosted Login Service will be updated to resolve a defect in page rendering when multiple ui_locales are sent to the profile page.  In addition, the Customer Configuration Service will undergo a number of maintenance changes for cleanup, version updates, and minor changes including the addition of "sid" to the invalid claims list for login policies and some improved certificate validation when creating a SAML2 custom provider.
  • Component Area(s)*: Hosted Login, Custom Providers
  • Duration/Impact: During the 4 hour maintenance window, requests will be serviced normally, no anticipated or planned downtime.

* Component Area(s). The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.

If you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


12-08-2021

The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 04 NOVEMBER 2021 starting at 17:00 UTC.  The service will remain operational during this period with no disruptions expected for any AIC service.

  • When: 04 NOVEMBER 2021, 17:00 UTC
  • What: The Webhooks v3 service is being updated to introduce a new capability allowing Identity Cloud customers to create event filters for new/existing subscriptions. In addition, a few maintenance updates, for Webhooks v3, are included.
  • Component Area(s)*: Webhooks v3
  • Duration/Impact: During the 4 hour maintenance window, requests will be serviced normally, no anticipated or planned downtime.

* Component Area(s). The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.

If you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here: :

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


11-04-2021

The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 04 NOVEMBER 2021 starting at 17:00 UTC.  The service will remain operational during this period with no disruptions expected for any AIC service.

  • When: 04 NOVEMBER 2021, 17:00 UTC
  • What: The Webhooks v3 service is being updated to introduce a new capability allowing Identity Cloud customers to create event filters for new/existing subscriptions. In addition, a few maintenance updates, for Webhooks v3, are included.
  • Component Area(s)*: Webhooks v3
  • Duration/Impact: During the 4 hour maintenance window, requests will be serviced normally, no anticipated or planned downtime.

* Component Area(s). The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.

If you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


10-14-2021

The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 14 OCTOBER 2021 starting at 17:00 UTC.  The service will remain operational during this period with no disruptions expected for any AIC service.

  • When: 14 OCTOBER 2021, 17:00 UTC
  • What: The authentication service will undergo enhancements for the LINE provider, giving customers the ability to configure additional scopes provided by the Profile+ service.
  • Component Area(s)*: Social Authentication, OpenID Connect, Hosted Login
  • Duration/Impact: During the 4 hour maintenance window, requests will be serviced normally, no anticipated or planned downtime.

* Component Area(s). The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.

If you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


08-25-2021

The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 25 AUGUST 2021 starting at 17:00 UTC.  The service will remain operational during this period with no disruptions expected for any AIC service.

  • When: 25 AUGUST 2021, 17:00 UTC
  • What: The Hosted Login Service will be updated to support hinted errors as well as a number of maintenance changes for cleanup, testing, and minor defects.  In addition, the Customer Configuration Service will undergo a small maintenance update to address an issue where a null value is used to unset the request_authn_context setting.
  • Component Area(s)*: Hosted Login, Custom Providers
  • Duration/Impact: During the 4 hour maintenance window, requests will be serviced normally, no anticipated or planned downtime.

* Component Area(s). The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.

If you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.


08-19-2021

The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 19 AUGUST 2021 starting at 17:00 UTC.  The service will remain operational during this period with no disruptions expected for any AIC service.

  • When: 19 AUGUST 2021, 17:00 UTC
  • What: The Hosted Login Service will be updated to use hinted errors as well as a number of maintenance changes for cleanup, testing, and minor defects.  In addition, the Customer Configuration Service will undergo a small maintenance update to address an issue where a null value is used to unset the request_authn_context setting.
  • Component Area(s)*: Hosted Login, Custom Providers
  • Duration/Impact: During the 4 hour maintenance window, requests will be serviced normally, no anticipated or planned downtime.

* Component Area(s). The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.

If you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


08-12-2021

The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 12 AUGUST 2021 starting at 17:00 UTC.  The service will remain operational during this period with no disruptions expected for any AIC service.

  • When: 12 AUGUST 2021, 17:00 UTC
  • What: A new feature capability will be introduced which will allow Identity Cloud customers to modify the behavior of the SAML “request_authn_context” configuration setting.  Existing SAML configurations will not be impacted by the new capability.
  • Component Area(s)*: Custom Providers
  • Duration/Impact: During the 4 hour maintenance window, requests will be serviced normally, no anticipated or planned downtime.

* Component Area(s). The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.

If you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


08-09-2021

The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 09 AUGUST 2021 starting at 16:00 UTC.  The service will remain operational during this period with no disruptions expected for any AIC service.

  • When: 09 AUGUST 2021, 16:00 UTC
  • What: In preparation for an upcoming feature capability, which will allow Identity Cloud customers to modify the behavior of the SAML “request_authn_context” configuration setting, the Customer Configuration Service will undergo several maintenance updates and enhancements as well as a migration of existing configuration settings.  The new SAML configuration capability will be available in a subsequent release, currently planned for August 12th, 2021.
  • Component Area(s)*: Custom Providers
  • Duration/Impact: During the 4 hour maintenance window, requests will be serviced normally, no anticipated or planned downtime.

* Component Area(s). The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.

If you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


07-19-2021

The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 19 JULY 2021 starting at 17:00 UTC. This release is a holdover from the 15 July release, and will only involve the China region.  The service will remain operational during this period with no disruptions expected for any AIC service.

  • When: 19 JULY 2021, 17:00 UTC
  • What: This release is a holdover from the 15 July release, and will only involve the China region.  The Registration Service update will address a defect with entity endpoints not accepting empty password objects.
  • Component Area(s)*: Registration
  • Duration/Impact: During the 4 hour maintenance window, requests will be serviced normally, no anticipated or planned downtime.

* Component Area(s). The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.

If you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


07-15-2021

The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 15 JULY 2021 starting at 17:00 UTC. Updates will be completed in about 4 hours sequentially across all global data centers.  The service will remain operational during this period with no disruptions expected for any AIC service.

  • When: 15 JULY 2021, 17:00 UTC
  • What: The Registration Service update will address a defect with entity endpoints not accepting empty password objects.  In addition, the Social Profile Service has a change to correct the updated_at claim timestamp in userinfo and general cleanup.  The Authentication Service will undergo maintenance to fix an error hinting defect and logging improvements.  Finally, the Hosted Login Service has a number of maintenance changes for cleanup, testing, and future performance improvements.
  • Component Area(s)*: Registration, Social Authentication, OpenID Connect, Hosted Login
  • Duration/Impact: During the 4 hour maintenance window, requests will be serviced normally, no anticipated or planned downtime.

* Component Area(s). The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.

If you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


06-30-2021

The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 30 JUNE 2021 starting at 17:00 UTC. Updates will be completed in about 4 hours sequentially across all global data centers.  The service will remain operational during this period with no disruptions expected for any AIC service.

  • When: 30 JUNE 2021, 17:00 UTC
  • What: The Identity Cloud 2FA service will undergo a change in how SMS messages are delivered.  The outgoing messages will switch from the current format to a fixed toll free number format.  The change only applies to the North American region and will have no impact to Identity Cloud services.  In addition, the Webhooks service for the Identity Cloud will release an improvement giving our customers the ability to trigger the redelivery of specific events which have previously failed.  The new Webhooks capability will be available for customer usage on July 15, 2021.
  • Component Area(s)*: OpenID Connect, Hosted Login, Registration, Webhooks v3
  • Duration/Impact: As part of the deployment of the new capability, a small period of downtime (less than 15 minutes) will be required for the Webhooks v3.x configuration service.  During this time, the configuration service will be unavailable for adding or changing existing subscriptions.  Event delivery for existing subscriptions will NOT be impacted.

* Component Area(s). The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.

If you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


06-24-2021

The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 24 JUNE 2021 starting at 17:00 UTC. Updates will be completed in about 4 hours sequentially across all global data centers.  The service will remain operational during this period with no disruptions expected for any AIC service.

The AIC platform release for June 24 will be a global release consisting of all regions.There is no downtime anticipated or planned for this releasehere are no functional changes that require customer action or awareness.

  • When: 24 JUNE 2021, 17:00 UTC
  • What: The registration service will undergo enhancements and maintenance changes as part of the introduction of the Unique Password History capability, which will be available to Identity Cloud customers in early July.  In addition, the Hosted Login service will introduce a fix for the merge redirect loop as well as a number of maintenance changes in preparation for propagating the unique password error codes and future session checking capabilities.
  • Component Area(s)*: Registration, Hosted Login
  • Duration/Impact: During the 4 hour maintenance window, requests will be serviced normally, no anticipated or planned downtime.

* Component Area(s). The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.

No impact to service is anticipated during this change. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


06-23-2021

Identity Cloud Maintenance - Emergency Change Required by AWS

The Akamai Identity Cloud (AIC) service will undergo an emergency maintenance update on 23 JUNE 2021 starting at 8:00 UTC. Updates will be completed in about 60 seconds sequentially across the European and Brazilian data regions.  There are no functional changes that require customer action or awareness.

  • When: 23 JUNE 2021, 8:00 UTC
  • What: The Akamai Identity Cloud is performing an emergency restart of several services due to an immediate AWS security patch.  This patch is mandatory for all AWS ElastiCache servers. Although this presently impacts the AIC Brazil and Europe data regions, Akamai expects further patches to be mandated in other AWS regions in the near future.  The details of those activities will be forthcoming.   The emergency restart is expected to last 60 seconds during which core services for Authentication and Registration will be offline.  When complete, users may need to reauthenticate to re-enable their session.  We apologize for such short notice and strive to minimize any impact to the availability of the Identity Cloud while complying with AWS emergency infrastructure security patches.

* Component Area(s). The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.


06-17-2021

The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 17 JUNE 2021 starting at 17:00 UTC. Updates will be completed in about 4 hours sequentially across all global data centers.  The service will remain operational during this period with no disruptions expected for any AIC service.

The AIC platform release for June 17 will be a global release consisting of all regions. There is no downtime anticipated or planned for this release and there are no functional changes that require customer action or awareness.

  • When: 17 JUNE 2021, 17:00 UTC
  • What: The registration service will undergo enhancements and maintenance changes as part of the introduction of the Unique Password History capability, which will be available to Identity Cloud customers in the July timeframe.  In addition, the authentication and token services will undergo enhancements and maintenance changes in preparation for future Hosted Login session management improvements.  Lastly, a fix to resolve an issue with the custom provider display names has been resolved.
  • Component Area(s)*: Registration, OpenID Connect, Hosted Login
  • Duration/Impact: During the 4 hour maintenance window, requests will be serviced normally, no anticipated or planned downtime.

* Component Area(s). The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.

No impact to service is anticipated during this change. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


06-10-2021

The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 10 JUNE 2021 starting at 17:00 UTC. Updates will be completed in about 4 hours sequentially across all global data centers.  The service will remain operational during this period with no disruptions expected for any AIC service.

The AIC platform release for June 10 will be a global release consisting of all regions. There is no downtime anticipated or planned for this release and there are no functional changes that require customer action or awareness.

  • When: 10 JUNE 2021, 17:00 UTC
  • What: The registration service will undergo enhancements and maintenance changes as part of the introduction of the Unique Password History capability, which will be available to Identity Cloud customers in late June.
  • Component Area(s)*: Registration
  • Duration/Impact: During the 4 hour maintenance window, requests will be serviced normally, no anticipated or planned downtime.

* Component Area(s). The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.

No impact to service is anticipated during this change. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


06-03-2021

The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 03 JUNE 2021 starting at 17:00 UTC. Updates will be completed in about 4 hours sequentially across all global data centers.  The service will remain operational during this period with no disruptions expected for any AIC service.

The AIC platform release for June 03 will be a global release consisting of all regions. There is no downtime anticipated or planned for this release and there are no functional changes that require customer action or awareness.

  • When: 03 JUNE 2021, 17:00 UTC
  • What: Hosted Login has a number of maintenance changes to prepare for propagating the unique password error codes and future session checking.  In addition, the Registration Service is being updated to prepare for propagating the unique password error codes.
  • Component Area(s)*: Hosted Login & Registration Services
  • Duration/Impact: During the 4 hour maintenance window, requests will be serviced normally, no anticipated or planned downtime.

* Component Area(s). The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.

No impact to service is anticipated during this change. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


05-27-2021

The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 27 MAY 2021 starting at 17:00 UTC. Updates will be completed in about 4 hours sequentially across all global data centers.  The service will remain operational during this period with no disruptions expected for any AIC service.

The AIC platform release for May 27 will be a global release consisting of all regions, There is no downtime anticipated or planned for this release here are no functional changes that require customer action or awareness.

  • When: 27 MAY 2021, 17:00 UTC
  • What: The Registration Service will be updated to support a higher ceiling for the PBKDF2 hashing service.
  • Component Area(s)*: Registration
  • Duration/Impact: During the 4 hour maintenance window, requests will be serviced normally, no anticipated or planned downtime.

* Component Area(s). The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.

No impact to service is anticipated during this change. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


05-20-2021

The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 20 MAY 2021 starting at 17:00 UTC. Updates will be completed in about 4 hours sequentially across all global data centers.  The service will remain operational during this period with no disruptions expected for any AIC service.

The AIC platform release for May 20 will be a global release consisting of all regions. There is no downtime anticipated or planned for this release and there are no functional changes that require customer action or awareness.

  • When: 20 MAY 2021, 17:00 UTC
  • What: The Hosted Login service will be updated to use all available keys to validate incoming id_tokens on the logout endpoint.
  • Component Area(s)*: Hosted Login
  • Duration/Impact: During the 4 hour maintenance window, requests will be serviced normally, no anticipated or planned downtime.

* Component Area(s). The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.

No impact to service is anticipated during this change. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


05-13-2021

The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 13 MAY 2021 starting at 17:00 UTC. Updates will be completed in about 4 hours sequentially across all global data centers.  The service will remain operational during this period with no disruptions expected for any AIC service.

The AIC platform release for May 13 will be a global release consisting of all regions. There is no downtime anticipated or planned for this release and there are no functional changes that require customer action or awareness.

  • When: 13 MAY 2021, 17:00 UTC
  • What: The Webhooks service (v3) will undergo a series of maintenance improvements in preparation for the upcoming event redelivery capability.
  • Component Area(s)*: Webhooks v3
  • Duration/Impact: During the 4 hour maintenance window, requests will be serviced normally, no anticipated or planned downtime.

* Component Area(s). The Identity Cloud API documentation for each Component Area and Associated Service can be found on the Akamai Education Center (https://identitydocs.akamai.com/home/proposed-release-categories) site.

No impact to service is anticipated during this change. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


05-05-2021

The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 05 MAY 2021 starting at 17:00 UTC. Updates will be completed in about 4 hours sequentially across all global data centers.  The service will remain operational during this period with no disruptions expected for any AIC service.

The AIC platform release for May 05 will be a global release consisting of all regions. There is no downtime anticipated or planned for this release and there are no functional changes that require customer action or awareness.

  • When: 05 MAY 2021, 17:00 UTC
  • What: A maintenance release of the Authentication service will include several bug fixes, introduction of error hinting, and an updated discovery document.  The release will also introduce patches and a new version of the underlying OS.  This is a carryover release from last week’s maintenance.
  • Component Area(s): Authentication
  • Associated Endpoints: tbd
  • Duration/Impact: During the 4 hour maintenance window, requests will be serviced normally, no anticipated or planned downtime.

No impact to service is anticipated during this change. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


04-29-2021

The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 29 APRIL 2021 starting at 17:00 UTC. Updates will be completed in about 4 hours sequentially across all global data centers.  The service will remain operational during this period with no disruptions expected for any AIC service.

The AIC platform release for April 29 will be a global release consisting of all regions. There is no downtime anticipated or planned for this release and there are no functional changes that require customer action or awareness.

  • When: 29 APRIL 2021, 17:00 UTC
  • What: A maintenance release of the Authentication service will include several bug fixes, introduction of error hinting, and an updated discovery document.  The release will also introduce patches and a new version of the underlying OS.  In addition, the Tokens service will include increased entropy for authorization codes and will introduce patches and a new version of the underlying OS.
  • Component Area(s): Authentication, Tokens
  • Associated Endpoints: tbd
  • Duration/Impact: During the 4 hour maintenance window, requests will be serviced normally, no anticipated or planned downtime.

No impact to service is anticipated during this change. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


04-15-2021

The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 15 APRIL 2021 starting at 17:00 UTC. Updates will be completed in about 4 hours sequentially across all global data centers.  The service will remain operational during this period with no disruptions expected for any AIC service.

The AIC platform release for April 15 will be a global release consisting of all regions. There is no downtime anticipated or planned for this release and there are no functional changes that require customer action or awareness.

  • When: 15 APRIL 2021, 17:00 UTC
  • What: The Authentication service will undergo maintenance and preparatory work for the Configurable IDP features. In addition, the Hosted Login service has a number of maintenance updates in this release. Finally, the Events service is changing the way events in the platform are enriched with customer information, the information will now be retrieved in real-time.
  • Duration/Impact: During the 4 hour maintenance window, requests will be serviced normally, no anticipated or planned downtime.

No impact to service is anticipated during this change. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


04-08-2021

The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 08 APRIL 2021 starting at 17:00 UTC. Updates will be completed in about 3 hours sequentially across all global data centers.  The service will remain operational during this period with no disruptions expected for any AIC service.

The AIC platform release for April 08 will be a global release consisting of all regions. There is no downtime anticipated or planned for this release and there are no functional changes that require customer action or awareness.

  • When: 08 APRIL 2021, 17:00 UTC
  • What: The Registration, Configuration and SAML services will undergo maintenance activities.
  • Duration/Impact: During the 3 hour maintenance window, requests will be serviced normally, no anticipated or planned downtime.

No impact to service is anticipated during this change. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


04-01-2021

The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 01 APRIL 2021 starting at 17:00 UTC. Updates will be completed in about 3 hours sequentially across all global data centers.  The service will remain operational during this period with no disruptions expected for any AIC service.

The AIC platform release for April 01 will be a global release consisting of all regions. There is no downtime anticipated or planned for this release and there are no functional changes that require customer action or awareness.

  • When: 01 APRIL 2021, 17:00 UTC
  • What: The Hosted Login, Authentication and Registration services will undergo maintenance activities.
  • Duration/Impact: During the 3 hour maintenance window, requests will be serviced normally, no anticipated or planned downtime.

No impact to service is anticipated during this change. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


03-25-2021

The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 25 MARCH 2021 starting at 17:00 UTC. Updates will be completed in about 3 hours sequentially across all global data centers.  The service will remain operational during this period with no disruptions expected for any AIC service.

The AIC platform release for March 25 will be a global release consisting of all regions. There is no downtime anticipated or planned for this release and there are no functional changes that require customer action or awareness.

  • When: 25 MARCH 2021, 17:00 UTC
  • What: Maintenance updates for the SIEM Event Delivery and Customer Configuration Services.
  • Duration/Impact: During the 3 hour maintenance window, requests will be serviced normally, no anticipated or planned downtime.

No impact to service is anticipated during this change. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


03-18-2021

The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 18 MARCH 2021 starting at 17:00 UTC. Updates will be completed in about 3 hours sequentially across all global data centers.  The service will remain operational during this period with no disruptions expected for any AIC service.

The AIC platform release for March 18 will be a global release consisting of all regions. There is no downtime anticipated or planned for this release and there are no functional changes that require customer action or awareness.

  • When: 18 MARCH 2021, 17:00 UTC
  • What: The registration service is being updated to resolve an issue with reCAPTCHA not showing in certain conditions.  This fix will be seen in both the Hosted Login and Legacy implementations.
  • Duration/Impact: During the 3 hour maintenance window, requests will be serviced normally, no anticipated or planned downtime.

No impact to service is anticipated during this change. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


03-11-2021

The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 11 MARCH 2021 starting at 17:00 UTC. Updates will be completed in about 3 hours sequentially across all global data centers.  The service will remain operational during this period with no disruptions expected for any AIC service.

The AIC platform release for March 11 will be a global release consisting of all regions. There is no downtime anticipated or planned for this release and there are no functional changes that require customer action or awareness.

  • When: 11 MARCH 2021, 17:00 UTC
  • What: The Hosted Login service will be updated to address a small set of bugs.
  • Duration/Impact: During the 3 hour maintenance window, requests will be serviced normally, no anticipated or planned downtime.

No impact to service is anticipated during this change. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


02-25-2021

The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 25 FEBRUARY 2021 starting at 17:00 UTC. Updates will be completed in about 3 hours sequentially across all global data centers.  The service will remain operational during this period with no disruptions expected for any AIC service.

The AIC platform release for February 25 will be a global release consisting of all regions. There is no downtime anticipated or planned for this release and there are no functional changes that require customer action or awareness.

  • When: 25 FEBRUARY 2021, 17:00 UTC
  • What: Improvements to the Akamai Identity Cloud to support future IDPD enhancements related to resource claims and Audience Hinting as well as a maintenance update for CAPI_TNG to support a change in APID timestamp resolution.  This will allow CAPI-TNG to be used in the path to provision new Hosted Login applications.
  • Duration/Impact: During the 3 hour maintenance window, requests will be serviced normally, no anticipated or planned downtime.

No impact to service is anticipated during this change. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


02-11-2021

The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 11 FEBRUARY 2021 starting at 17:00 UTC. They will complete in about 3 hours sequentially across all global data centers.

The service will remain operational during this period with no disruptions expected for any AIC service.

The AIC platform release for February 11 will be a global release consisting of all regions. There is no downtime anticipated or planned for this release and there are no functional changes that require customer action or awareness.

  • When: 11 FEBRUARY 2021, 17:00 UTC
  • What: Additional support will be added to the Hosted Login service providing a beta version of audience claims during a hinted login session.  A bug fix for Hosted Login improving the login experience for mobile devices.  The SIEM Event Delivery service will undergo some minor operational improvements.
  • Duration/Impact: During the 3 hour maintenance window, requests will be serviced normally, no anticipated or planned downtime.

No impact to service is anticipated during this change. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


02-04-2021

The Akamai Identity Cloud (AIC) service will undergo two maintenance updates on 04 FEBRUARY 2021 starting at 11:00 UTC and 17:00 UTC. They will complete in about 3 hours sequentially across all global data centers.  The service will remain operational during this period with no disruptions expected for any AIC service.

The AIC platform release for February 04 will be a global release consisting of all regions. There is no downtime anticipated or planned for this release and there are no functional changes that require customer action or awareness.

  • When: 04 FEBRUARY 2021, 11:00 UTC
  • What: A few minor operational changes to the Hosted Login caching mechanism, the static assets for the user login experience and redirecting of links to the Akamai Education Center and Identity Docs sites.
  • Duration/Impact: During the 3 hour maintenance window, requests will be serviced normally, no anticipated or planned downtime.

  • When: 04 FEBRUARY 2021, 17:00 UTC
  • What: Several changes to the Identity Cloud service, including:
    • Optimizing the Customer Insights database
    • Operational maintenance to the SIEM Event Delivery service
    • Performance upgrade for the Identity Cloud Registration service
    • Bug fix for the Hosted Login Risk Based Authentication service.  Customers will be able to uncheck the “Remember Device” option.
  • Duration/Impact: During the 3 hour maintenance window, requests will be serviced normally, no anticipated or planned downtime.

No impact to service is anticipated during this change. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


01-27-2021

The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 27 JANUARY 2021 starting at 17:00 UTC. It will complete in about 3 hours sequentially across all global data centers.

The service will remain operational during this period with no disruptions expected for any AIC service.

The AIC platform release for January 27 will be a global release consisting of all regions. There is no downtime anticipated or planned for this release and there are no functional changes that require customer action or awareness.

  • When: 27 JANUARY 2021, 17:00 UTC
  • What: Improvements to the Akamai Identity Cloud to support additional areas of  the OIDC specification as well as security improvements to the AIC Social Profile service.
  • Duration/Impact: During the 3 hour maintenance window, requests will be serviced normally, no anticipated or planned downtime.

No impact to service is anticipated during this change. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


01-21-2021

The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 21 JANUARY 2021 starting at 17:00 UTC. It will complete in about 3 hours sequentially across all global data centers.

The service will remain operational during this period with no disruptions expected for any AIC service.

The AIC platform release for January 21 will be a global release consisting of all regions. There is no downtime anticipated or planned for this release and there are no functional changes that require customer action or awareness.

  • When: 21 JANUARY 2021, 17:00 UTC
  • What: Releasing Identity Cloud components as prerequisites for the upcoming Risk Based Authentication solution as well as security improvements to the Identity Cloud platform.
  • Duration/Impact: During the 3 hour maintenance window, requests will be serviced normally, no anticipated or planned downtime.

No impact to service is anticipated during this change. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here:

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp


2020-08-05

Registration Builder

  • Fixed an issue with flow promotion outside the US region for specific Console roles.
  • Fixed an issue preventing Application Configuration Viewers from viewing property settings.
  • Placeholder text option is now supported for Text and Text Area fields.
  • Label and Tip options have been added to some field types where they were missing.
  • When returning to the VERSIONS tab after saving a change to a flow the Latest Version property now shows the new flow version.
  • Some improvements and fixes to the copy field workflow.
  • To improve stability, the ability to create a new schema attribute while inside the create new field or edit field workflows has been removed. Be sure to create any new and necessary schema attributes before creating or modifying a field.
  • Validation options have been removed from Hidden Fields because they do not apply.

Settings

  • Special characters such as hyphens and underscores can be used in custom setting names.
  • Clicking the + button scrolls the list of settings to the bottom so you can see your new setting, improving usability.
  • The Return to Manage Application link presented after saving a setting now returns you to the current Application rather than taking you to the first Application in your Console list.
  • Export Settings button no longer includes the _clients column, which duplicated information elsewhere in the export data, to improve performance
     

2020-05-14

This update addresses an issue preventing new or modified settings from being saved to properties that have a setting containing a dot "." in the setting name.
 


2020-05-06

The following issues have been addressed in this release of the Identity Cloud Console. 

Console Sign In Page

  • The Region selector was missing from screens that had only social or SAML sign in options.

Manage Properties

  • Custom client settings can now be deleted.
  • Custom settings no longer allow spaces in their name.
  • To view or edit a Property in Manage Properties select the new Edit option from the action menu rather than clicking on the Property.

Schema Management

  • The length of an attribute sometimes displayed as 999 rather than the correct value.
  • A query-able attribute can now have a length of 1000.
  • In the Validation and Transformations section, after choosing "Globally" for the Unique setting on an attribute your choice could not be reverted.

Registration Builder 

  • A View Form option has been added to the list of Forms shown at the bottom of the Edit Field screen.
  • Trying to create or edit a translatable string field fails with a "not a valid schemaAttribute" error.
  • The Label setting is now available in the field editor for all field types except for Hidden, Read Only, and Translatable String.
  • After promoting a flow to an App in another region the copied flow was displayed but the target App was not opened in the side navigation.
  • The Data Validation dialog title now reflects whether you are editing an existing validation or adding a new one.
     

2020-04-17

Identity Cloud has added support for the following Identity Providers::

  • Line IdP can now be configured as a standard identity provider in the social login configuration dashboard. Detailed directions can be found here.
  • Yahoo! Japan has been added as a configurable provider. Contact your Identity Cloud representative about enabling this provider for your account.
     

2020-04-08

The 2020-04-08 Console update introduces new capabilities for Schema Management:

  • Authorized Console users can now create and manage schemas and schema attributes from within the Console UI.
  • The new capabilities are available to users who have the Application Admin and Application Configuration Admin roles.
  • For more information please see https://identitydocs.akamai.com/home/managing-schemas.
     

2020-04-01

The 2020-04-01 Console update introduces significant enhancements to Registration Builder



All the Identity Cloud release notes can be found at https://learn.akamai.com/en-us/release_notes/cloud_security/identity_cloud_10.