Managing Agents

Managing Agents

 

Managing agents, users who have administrative privileges to the Console

   


IN THIS SECTION
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Managing Agents
All about agents: users who have administrative rights to the Console.
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Accessing the Manage Agents Page
How to get where you're going, at least when it comes to agents.
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Console Roles and Permissions
What can be done in the Console, and who can do it.
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Console Roles and Dashboard Permissions
How Console roles and Dashboard permissions align (hint: they don't).
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Agent Roles
So what exactly can an Application Configuration Manager do?
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Profile Access Filters
Details the three user profile access types that can be assigned to agents.
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Restricting Agent Activity by Profile Type 
Limit agents to a specific set of profiles (e.g., only profiles from the US).
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Agent Groups
Change the default search attributes shown to one or more agents.
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Configuring Agent Groups and Assigning Group Membership
The create-an-agent process, including information on how to accept an agent invitation.
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Creating an Agent
The create-an-agent process, including information on how to accept an agent invitation.
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Blocking Access for an Agent
Temporarily suspend an agent's access to user profiles.
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Deleting an Agent
Remove an agent's account and all of his or her permissions.
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Filtering for Agents
Filter your list of agents by name or by email address.
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Exporting Agent Data
Save information about all your agents to a comma-separated values file.
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