Akamai Identity Cloud Feature List

Ever found yourself wondering "What exactly is the Akamai Identity Cloud?" If the answer to that question is "yes," then you've come to the right place: this page includes a list of many of the key features and capabilities that make up the Akamai Identity Cloud (AIC). To help you fully understand what the Identity Cloud can do, these items have been collected in a set of table built around the following categories:

Note that, in the tables below, the Hosted Login column indicates whether a feature/capability is available to organizations using Hosted Login, while the API column indicates whether that same feature or capability is available to organizations relying on the Authentication APIs.

Registration and Profile Management
Feature
Hosted Login
API
Primary Region
One region is included with your base subscription, excluding Russian RU) and China (CN). Qualifying regions include: North America (NA), Canada (CC), Europe (EU), Australia (AU), Singapore (SG), Japan (JP).
Included
Included
Additional Regions
Additional regions can be purchased as needed. Regions include: North America (NA), Canada (CC), Europe (EU), Australia (AU), Singapore (SG), Japan (JP), China (CH), Russia (RU). Note. The EU region is a prerequisite for support in Russia. The Russia solution is unique and provides RU data privacy law compliancy for Russia law 152-FZ PII "write-first" requirement.
Add-On Field
Add-On Field
User Profile Attributes
The Identity Cloud data schema is extensible and can accommodate as many attributes as needed. Caveats include credit card information, SSN, or other pieces of sensitive data that belong with other systems.

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Included
Included
Registration
Users can create a new account using a self-service registration form.

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Included
Included
Profile Data Management
User can view/edit their user profile.
Included
Included
Field and Form Customization
Customize the data collected in registration and profile forms. Hosted Login and API forms/fields can both be configured via Configuration API or Console Registration Builder.

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Included
Included
Screen Customization
Customize the look and feel of login, registration, profile, etc. screens. Hosted Login screens can be customized via published images and CSS; API implementation does not include screens, as they are completely on your side.

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Included
Included
Language Support
Localization and translations based on ISO codes. Default language is American English; You must provide translations.

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Included
Included

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Identity Management
Feature
Hosted Login
API
Authentication
Registration and login via password.

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Included
Included
Single Sign-On (SSO)
User logins on one application can be recognized across other applications.

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Included
Not Available
Password Security
Password encryption, custom password validation rules, secure password reset, configurable password history requirement.
Included
Included
Supported Password Hashes
Standard Identity Cloud password hash. Bcrypt is the standard Identity Cloud password hash. We support a number of other hashes for data migration purposes only. If you use a hash that is not supported, passwords will need to be reset.

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Included
Included
Password Reset
User can reset their password in a self-service workflow.

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Included
Included
Social Identity
Registration and login via providers such as Apple, Facebook, Microsoft Online, Twitter, and WeChat.

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Included
Included
Social Identity Merge
Merge a social account such as Apple, Facebook, Twitter, or WeChat with an existing profile. Social merge can only work when the IDP provides a verified email address that matches the email on the existing profile.
Included
Included
Link Social Identity
User can link a social account to an existing profile.
Included
Included
Configurable Identity Provider (IdP)
Configure a custom provider for social login as long as it follows a supported protocol: OIDC, OAuth, or SAML. Only outbound integrations to external IDPs are supported.
Included
Included
Transaction Emails
Standard registration experience provides option to send via our Amazon SES service: registration verification; account deactivation; email change; forgot password. You can also send emails via your own service.

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Included
Included
Email and Mobile Number Verification
Update to email address or mobile number requires verification. Note. API includes email verification only.

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Included
See Note
Risk-Based Authentication (RBA)
Require 2FA based on user behavior scores or high-value transaction.

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Included
Not Available
Multi-factor Authentication: SMS
Authorization codes sent via text message with RBA and/or 2FA. You can purchase blocks of SMS messages.

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Included
Add-On Fee
Multi-factor Authentication: Email
Authorization codes sent via email with RBA and/or 2FA.

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Included
Not Available
OpenID Connect (OIDC)
OpenID Connect protocol.

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Included
Not Available
OAuth 2.0
OAuth protocol.

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Included
Included

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Privacy and Consent
Feature
Hosted Login
API
Subject Access Rights
User can request their data or account deletion. Identity Cloud captures the request, and it is up to you to take action on it.
Included
Included
Consent Management
User manages consents via profile page.

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Included
Included
Privacy and Terms Acceptance
User must accept legal terms upon registration and any time legal terms are updated.

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Included
Included

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Service Platform
Feature
Hosted Login
API
Capacity Management and Quotas
AIC includes entitlement for a maximum average daily transaction quota of 10 transactions per second during a calendar month. Rate quotas are subject to change to protect customers, at Akamai’s discretion. Akamai will provide advance notice of such changes when possible.
Included
Included
Dynamic Performance Option
If higher rate quotas are required, you may subscribe to the Dynamic Performance Option.
Add-On Fee
Add-On Fee
Performance Testing
You can run a load test involving your Identity Cloud solution as prescribed by Akamai. Your load test should reflect expected real-world traffic spikes.
Add-On Fee
Add-On Fee
Service Level Agreement (SLA)
AIC is committed to a monthly availability of at least 99.95% for Akamai Identity Service in production. Akamai customers can access the full SLA here.
Included
Included
Supported Browsers
Chrome, Edge, Firefox, Safari.

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Included
Included
Supported Web Protocols
Secure protocol (HTTPS) required for login and registration services.
Included
Included
Akamai Platform Protections
Multi-tenant KSD protections.
Included
Included

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Administration and Configuration
Feature
Hosted Login
API
Console
Dashboard UI for Identity Cloud configurations.

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Included
Included
Customer Care Portal
Portal for customer care agents to service user profiles; included within Console.
Included
Included
Role-Based Access Control
Internal access to Console can be finely tuned based on roles and permissions.

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Included
Included
Audit Logs
Logs available within Console for 1) end user profile changes; and, 2) Console activity by user agent. Profile audit logs are stored for 90 days; Console activity audit logs are stored for 30 days.

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Included
Included
API
Most configurations can be done via suite of API endpoints.

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Included
Included

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Application Integrations
Feature
Hosted Login
API
Web Apps
Integrate Identity Cloud with your web-based sites and applications.

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Included
Included
Mobile Apps
Integration Identity Cloud with your mobile applications.
Included
Included
Single Page Apps
Intagrate Identity Cloud with your single-page applications.
Included
Included

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Analytics and Data Integrations
Feature
Hosted Login
API
Customer Insights
Identity Cloud analytics dashboard. This is built on a third-party platform called Google Looker.

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Included
Included
Integration Bus
Pre-built data integrations between Identity Cloud and other Enterprise systems. This is built on a third-party platform called SnapLogic.

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Included
Included
Webhooks
Profile activity event delivery service to your endpoint. Configured via API: you provide endpoint and consume webhook notifications.

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Included
Included
SIEM Event Delivery
Batch security event delivery service to integrate with SIEM analytics tools such as Splunk or QRadar. Configured via API: you provide sFTP server and consume SIEM event data.

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Included
Included

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Published APIs
Feature
Hosted Login
API
Authentication API
Implement login, registration, and profile management in your user-facing application via API. Note. Hosted Login is the alternative to the Authentication API, although they can both be used in the same application where needed.

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See Note
Included
Configuration API
Administrer and configure your Identity Cloud implementation via API. Much of the same configuration can be done via the Console UI.

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Included
Included
Entity and Entity Type API
Administer and configure your data storage and user profiles via API. Much of the same configuration can be done via the Console UI

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Included
Included
Webhooks API
Configure webhooks via API.

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Included
Included
SIEM Event Delivery API
Configure SIEM Event Delivery via API.

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Included
Included
Social API
Manage social identity providers via API.

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Included
Included

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