Identity Cloud details
Please enter the following information from the Identity Cloud Console. We’ll use this information in the next steps.
For reference, click to open in a new tab and sign in: Identity Cloud Console
If you’re not sure what your region is, you can confirm it in the Identity Cloud Console:
- Click your application in the left column to expand menu
- Click MANAGE APPLICATION
- Find the
oidc_urlsetting in the Custom Settings section under Global Settings
- Your region is a two-letter code and is located within the
oidc_url.- Example: https://v1.api.
us.janrain.com/my-customer-id/login
- Example: https://v1.api.
What if I don’t have an oidc_url setting? You may not have this setting if your original implementation of Identity Cloud predates Hosted Login. If you do not know your region and do not know how to find it, please reach out to your Akamai Identity Cloud representative and we’ll be happy to help.
Example: us
Your instance of Identity Cloud resides in a particular region depending on your data location. Examples: us (United States), eu (Europe), jp (Japan)
Similar to your region (above), your Customer ID can be found within the oidc_url.
- Example: https://v1.api.us.janrain.com/
my-customer-id/login
It can also be found in the customer_id setting in the Identity Cloud Console:
- Click your application in the left column to expand menu
- Click MANAGE APPLICATION
- Find the
customer_idsetting in the Custom Settings section under Global Settings
What if I don’t have a customer_id setting? You may not have this setting if your original implementation of Identity Cloud predates Hosted Login. If you do not know your customer ID and do not know how to find it, please reach out to your Akamai Identity Cloud representative and we’ll be happy to help.
Example: a12bc34d-567e-8f90-gh12-3i45jk678lm9
The unique identifier for your Identity Cloud instance.