Configure CNAMEs
STOP! CNAME configuration is only required for contracted Identity Cloud customers. If you are running a free trial, please skip this step.
There are three (3) Identity Cloud domains you can customize. We’ll do this by adding a CNAME that appears as your own subdomain.
| Required | Domain Description | Default Domain (example) | Custom CNAME Format |
|---|---|---|---|
| Yes | Hosted Login API base URL | v1.api.us.janrain.com | accounts.mycompany.com |
| Social login only | Your application’s Registration DomainThe Registration Domain appears in a temporary message to the user after they’ve authenticated with a social provider. Example: Redirecting to myappname.us.janraincapture.com/widget/token_url | myappname.us.janraincapture.com | profiles.mycompany.com |
| Social login only | Social Login application URLThe Social Login app URL may appear to the user within the social provider’s webview, depending on the provider. Example: Sign in to my-app-name.rpxnow.com with your Yahoo ID | my-app-name.rpxnow.com | social.mycompany.com |
To start the CNAME process, go to the Akamai Control Center and open a support case.
See Detailed Steps
To open a support case for configuring your CNAME(s):
- Go to control.akamai.com
- Click the Support tile
- Click Open a support case
- Make sure to enter the following when you create your case:
- Category: Technical Support Issue
- Product: Identity Cloud
- Problem: Other
- Subject:
Hosted Login CNAME configuration - Description: Please provide the following:
- Which domains you are requesting CNAME configuration for (refer to table above)
- What CNAME you would like to use for each (refer to table above)
- If applicable, note the project this task belongs to and the Identity Cloud team member you’ve been working with
- Severity: 3-Low Impact
- Provide required contact information and click the Create Case button
Having trouble? Reach out to your Akamai Representative and we’ll be happy to help.
Next Step
Integrate
Here are the steps you can take to configure and add Hosted Login to your own site or app.